Shipping:
We strive to deliver products purchased from Cycle.in in excellent condition and in the fastest time possible. Delivery charges as applicable may be charged for your orders.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details. Kindly note that the AWB (delivery tracking codes) might take time from the courier end to get updated although the package could have been picked up by the courier.
Delivery:
- We process all deliveries through reputed couriers.
- If there is no courier service available in your area, we will ship your items via India Post’s Book post/ Speed post/parcel service.
- We ship within 2 working days for deliveries in India. The estimated time of delivery may vary from 2-7 working days to all the areas serviced by reputed couriers. For other areas, orders will be sent by India Post’s Book post/ Speed post/parcel service which may take 1-2 weeks depending on the location and the delivery policy of the India Post. Business days exclude public holidays and Sundays.
For Custom Incense products, due to their made-to-order nature, we may need 7-10 days for shipping the products from our warehouse. Courier transit time at actuals would be additional.
Incorrect Shipping Information:
You are required to provide proper and complete shipping information at the time of placing the order in Cycle.in. Once the products are shipped or out for delivery., you shall not change, modify, edit or vary the Shipping address.
In such case of incorrect shipping information, the product will be returned to us by delivering partner/courier service and on our decision, coupon code or store credit will be provided to you.
Though we regret such inconvenience, we shall not be held responsible for any loss or delay or for any claim due to an incorrect shipping information provided by you at the time of placing of Order.